At Corsa-FaberUSA, your satisfaction is our primary concern!
We will gladly accept merchandise for full exchange, credit, or refund, provided that the return is made within 30 days of purchase. Returns after 30 days are subject to conditions outlined below.
Return – Refund Guidelines
- You must be completely satisfied with your purchase. You may return any order, or parts of an order, within 30 days of receipt, for a full refund, exchange or credit.
- Products may be returned after 30 days from receipt, if unused/uninstalled. Returns after 30 days from receipt are subject to a 15% restocking fee.
- Refunds/credits will be issued for the product(s) only.
- Original and return shipping will not be included, unless the product had a manufacturing defect
- In the event of a shipping error on behalf of Corsa-FaberUSA, we will credit all shipping charges.
- If your package is returned due to incorrect address or incomplete information, additional shipping charges will apply and must be paid before reshipment.
- TAILPIECES & WRAPAROUND BRIDGES THAT HAVE BEEN MOUNTED AND SHOW IMPRESSION OF TAILPIECE STUDS IN THE MOUNTING AREA MAY NOT BE RETURNED FOR REFUND OR EXCHANGE.
- If you are requesting an exchange, we will ship your product(s) normally within 24 hours upon receiving the returned product.
- If the item(s) you would like to exchange are on back order, you will be notified promptly.
- Back ordered product will be shipped as soon as they are available, unless you elect to cancel orders of out of stock items.
- There will be no additional shipping charges on back orders.
- We recommend that you return your package by a carrier that requires a signature (UPS, FedEx, or Certified Mail). Please retain your tracking information in case we do not receive the package.
- We do not use a formal RMA system at this time. Simply return your products to the following address:
3620 W Chew St
Allentown, PA 18104
- Please include a note with your return, stating whether to exchange, issue a store credit, or refund for the item(s), subject to the conditions listed above under “Return – Refund Guidelines.”
- Refunds will be issued within 24 hours of our receipt of your return package (Weekends excluded).